Contact Customer Care

Great American Insurance Group's Customer Care Center can be contacted at the links below. Please include the application name () when submitting your question.

Customer Care:
• 1 (800) 543-1150
• customercare@gaic.com

For Billing Inquiries:
• 1 (800) 847-4357
• MyBilling@gaic.com

Billing Service Hours:
• 8:00 am-5:00 pm (ET) Monday - Thursday
• 8:00 am-3:30 pm (ET) Friday